I received my order but it’s incomplete, faulty, damaged or containing a wrong product? 

Product Accordion

Product page

Tech Wash
Market leading cleaner designed to revitalise water repellency and breathability of waterproof gear. Easy to use in your washing machine or by hand.

For cleaning outdoor gear.
Technical cleaner for outdoor clothing and synthetic sleeping bags

Cleans effectively, restores water repellency and revives breathability

Revives the performance of your gear, keeping you warmer and drier

Recommended for Gore-Tex®, Windstopper®, Nikwax Analogy® and all other waterproof, windproof and fleece clothing and gear

Why breathability depends upon water repellency…
Breathable waterproof garments are most likely to get sweaty and wet inside when used in damp or wet conditions. If the outer fabric absorbs water, the garment can lose up to 70% of its breathability. Therefore, the Durable Water Repellency (DWR) on the outer fabric of your jacket must be maintained to ensure comfort. It will eventually wear off and need to be renewed with Nikwax TX.Direct®.

Waterproof clothing needs to be breathable…
"When we work hard, we sweat. The evaporation of sweat cools us down and keeps us comfortable. But, when it rains we want to avoid getting wet, so we put on waterproof outerwear to keep us dry. The waterproof fabric must allow moisture vapour to pass through it, or 'breathe'; otherwise our sweat cannot evaporate, causing us to overheat and get wet from condensation.
Additionally, if the outer fabric of your garment absorbs water and ‘wets out’ its breathability will be reduced, causing you to feel clammy and wet.
Nikwax TX.Direct® adds Durable Water Repellency (DWR), which prevents water absorption, whilst maintaining breathability, keeping you dry and comfortable."

Use Nikwax TX.Direct® when your raingear soaks up water…
Your raingear could be soaking up water just because it is dirty. First, try cleaning it with Nikwax Tech Wash®, and if it is fairly new, or recently re-waterproofed, the Durable Water Repellency (DWR) will be revitalised just from cleaning. But, once the garment has been thoroughly worn, you will need to add DWR, using Nikwax TX.Direct®, after cleaning first with Nikwax Tech Wash®.

Cleaning properly can be as important as waterproofing…
Using the right cleaning product is as important as using the right waterproofing product. Conventional detergents leave behind a thin water-absorbent film on materials, which masks their Durable Water Repellency (DWR). Therefore, always clean your waterproof garments with Nikwax Tech Wash®. Remember that dirt itself works against DWR, so regular cleaning will enhance performance.

How Nikwax TX.Direct® Wash-In protects…
Nikwax TX.Direct® Wash-In is the market leader. It is easy and quick to apply in a washing machine, and its highly Durable Water Repellency (DWR) develops on air drying. The washing machine application ensures that the treatment goes right through the garment, treating seams, tapes and cords, as well as the fabric. Also, as the need for tumble drying is removed, this saves energy and protects more vulnerable, older, garments from heat. Nikwax TX.Direct® Wash-In has been specifically designed and optimised for breathable waterproof garments; it leaves a flexible water repellent treatment on individual fibres allowing moisture vapour to pass through, maintaining breathability.

Tech Wash 
Market leading cleaner designed to revitalise water repellency and breathability of waterproof gear. Easy to use in your washing machine or by hand.
For cleaning outdoor gear. 
Technical cleaner for outdoor clothing and synthetic sleeping bags
Cleans effectively, restores water repellency and revives breathability
Revives the performance of your gear, keeping you warmer and drier
Recommended for Gore-Tex®, Windstopper®, Nikwax Analogy® and all other waterproof, windproof and fleece clothing and gear
Why breathability depends upon water repellency… 
Breathable waterproof garments are most likely to get sweaty and wet inside when used in damp or wet conditions. If the outer fabric absorbs water, the garment can lose up to 70% of its breathability. Therefore, the Durable Water Repellency (DWR) on the outer fabric of your jacket must be maintained to ensure comfort. It will eventually wear off and need to be renewed with Nikwax TX.Direct®.
Waterproof clothing needs to be breathable… 
"When we work hard, we sweat. The evaporation of sweat cools us down and keeps us comfortable. But, when it rains we want to avoid getting wet, so we put on waterproof outerwear to keep us dry. The waterproof fabric must allow moisture vapour to pass through it, or 'breathe'; otherwise our sweat cannot evaporate, causing us to overheat and get wet from condensation. 
Additionally, if the outer fabric of your garment absorbs water and ‘wets out’ its breathability will be reduced, causing you to feel clammy and wet. 
Nikwax TX.Direct® adds Durable Water Repellency (DWR), which prevents water absorption, whilst maintaining breathability, keeping you dry and comfortable."
Use Nikwax TX.Direct® when your raingear soaks up water… 
Your raingear could be soaking up water just because it is dirty. First, try cleaning it with Nikwax Tech Wash®, and if it is fairly new, or recently re-waterproofed, the Durable Water Repellency (DWR) will be revitalised just from cleaning. But, once the garment has been thoroughly worn, you will need to add DWR, using Nikwax TX.Direct®, after cleaning first with Nikwax Tech Wash®.
Cleaning properly can be as important as waterproofing… 
Using the right cleaning product is as important as using the right waterproofing product. Conventional detergents leave behind a thin water-absorbent film on materials, which masks their Durable Water Repellency (DWR). Therefore, always clean your waterproof garments with Nikwax Tech Wash®. Remember that dirt itself works against DWR, so regular cleaning will enhance performance.
How Nikwax TX.Direct® Wash-In protects… 
Nikwax TX.Direct® Wash-In is the market leader. It is easy and quick to apply in a washing machine, and its highly Durable Water Repellency (DWR) develops on air drying. The washing machine application ensures that the treatment goes right through the garment, treating seams, tapes and cords, as well as the fabric. Also, as the need for tumble drying is removed, this saves energy and protects more vulnerable, older, garments from heat. Nikwax TX.Direct® Wash-In has been specifically designed and optimised for breathable waterproof garments; it leaves a flexible water repellent treatment on individual fibres allowing moisture vapour to pass through, maintaining breathability.

Nikwax TX.Direct Wash-In