Shipping information

You have a 30 days right of withdrawal to return or exchange an order. The return period is counted from the time you received your order. The return must reach us before the end of the 30 days period.

We offer free exchanges and partial returns within the EU and Norway. For a complete return of your order, we will deduct a return freight fee of 6 EUR from your refund. You can simply return your order to us using the prepaid return label included with your order. Please include the completed return form with your return.

Items can be exchanged for another size or color of the same model. It is also possible to exchange a product for another product of the same value. If you wish to exchange for a product with a higher or lower price, please place a new order and return the item that does not fit according to the instructions below. If the product requested for exchange is not available at the time your return reaches us, we will refund the purchase price and notify you via e-mail.

Items must be returned in unaltered condition, the original label must not be removed from the item, and the item must be in its original packaging. If an item has been used or does not meet one or more of the above conditions, we reserve the right not to accept the return.

Expected time for returns processing from the time you submit your return to the agent varies, the table below shows approximate times that may be affected by external factors such as major holidays, SALE periods, etc: 

Sweden - 5-10 days
Norway - 10-20 days
Denmark - 5-10 days
Netherlands - 5-10 days
Germany - 10-20 days
Other EU countries - 10-20 days